Documentation

KoeIQ Documentation

Everything you need to set up, configure, and get the most out of KoeIQ.

🔍Browse a section below to find a guide
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Getting Started

Set up your account, upload your first call, and configure your team in under 30 minutes.

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Transcription

Batch transcription with AmiVoice and live browser transcription via WebSocket.

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AI Analytics

Summary, emotion, intent classification, and quality scoring — automatically for every call.

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API Reference

REST API authentication, ingest endpoints, webhook payloads, and integration code samples.

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Integrations

Connect KoeIQ to your workflow with HMAC-signed webhooks and native Kintone push.

Popular Guides

Start with the most common tasks

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Quick Start
Get KoeIQ running in 15 minutes
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Ingest API
Programmatically push call recordings
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Authentication
JWT, API keys, and MFA setup
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Kintone Integration
Auto-push call data to Kintone
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Webhook Payloads
Event structure and signature verification
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Code Samples
Working examples in curl, Python, Node.js
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Detailed guides are available inside the app

In-depth guides for QA Pro, JP Compliance, Dashboard packs, and admin configuration are available in the Help section after signing in.

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